Natividad Medical Center (NMC) – one of California’s 19 public safety net hospitals – has been delivering health care to the residents of Monterey County for more than 129 years. Many of NMC’s patients are Latino farm workers and their families.
Seven years ago, NMC had no professional interpreter employees and relied solely on bilingual (Spanish/English) staff, patient families and some telephonic interpreting to meet patient needs. NMC did not have any data about the race, ethnicity and primary language of patients in their care.
Natividad Medical Foundation, a 501c3 nonprofit with a history of carrying out innovative initiatives, recognized the need for philanthropic support of language services at NMC, and donors came forth to help – from Driscoll’s and The Agricultural Leadership Council (TALC) to Community Foundation for Monterey County and the University of California, San Francisco Center for Health Professions.
Indigenous Interpreting+® interpreters are recruited from all over California and the United States in order to identify talented bilingual and trilingual individuals to train and bring into the profession. Local indigenous leaders came forth to be trained as interpreters and are working toward their goals of better care for members of their communities with support from Indigenous Interpreting+®. The Indigenous Interpreting+® Team has also developed a network of over 200 trained interpreters from California, Oregon, Alaska and Minnesota.